Addresses
- General enquiries. contact@china-snapshot.com. Questions about the site, the method, partnerships, or press.
- Support and corrections. support@china-snapshot.com. Account and access problems, and reports of an error on any page. Include the page address and what you believe is wrong.
- Privacy. privacy@china-snapshot.com. Requests about your personal data, including access, correction and deletion.
Corrections
A report of an error goes to support@china-snapshot.com. We check it against the cited source and, where the claim is not supported, correct or remove it and note the correction on the page. The full process is in the editorial standards.
The company
China Snapshot is published by CHINA SNAPSHOT LIMITED, a company incorporated in Hong Kong, Business Registration No. 80961828. Registered office: Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Hong Kong S.A.R. Post to that address reaches us more slowly than email.
The editor is Tristan McInnis. Who he is and how the desk works is on the method page.
What to expect
The desk is small. Email is read on working days, and most messages get an answer within five working days. There is no phone line and no live chat. Members with an access problem should write to support from the address on their account so we can find it.